Tell us what is happening with your claim. We review it, and we tell you what the right next step actually is. Sometimes that is one of our services. Sometimes it is not.
Tell us what's happeningFree to submit. A reply within 24 hours. No obligation.
Most homeowners aren't.
That is why we do not ask you to choose.
Every other firm hands you a menu and asks you to diagnose yourself. But you are the one person in this situation who cannot reasonably be expected to know what you need. That is the whole reason you are here.
So we do it the other way around. Tell us what is happening. We review your information, and we recommend the next step that makes the most sense for your situation.
Sometimes the honest answer is that your claim has been handled fairly and there is nothing to pursue. We will say that plainly, and it will not cost you anything.
What kind of loss, where you are in the process, and what is worrying you most. Attach your estimate and your policy if you have them. Five minutes, and nothing to pay.
Not a form response and not an algorithm. Someone who has written thousands of these estimates reads yours, and looks at your documents properly.
Within 24 hours, in writing. What we saw, what we think the right next step is, and why. Including when that step has nothing to do with us.
No pressure and no sales call. You read it and you choose. If you go ahead, the link is there. If you do not, that is a completely fine outcome.
We have completed an initial review of the information you submitted.
Based on what we have seen, we believe your best next step is:
If you would like to move forward, the link is below. If you would rather sit with it, that is fine too. Nothing here expires.
You do not need to pick one of these. We will tell you which fits, after we have read your file. Including the ones we do not provide.
We read your estimate and your policy and send back a written summary. What appears to be missing, what looks underpriced, and what we would do next.
When you need a second opinion in writingA 60 minute call, after we have read your full file. We walk through what we see, where you stand, and the decisions ahead of you before you make them.
When decisions are coming and you need to understand themA complete line by line audit of your insurance estimate. Every quantity checked, every price compared, every missing item identified. You receive a supplement letter ready to send.
When the numbers do not add upAppraisal is a formal process written into most policies for settling a disagreement about the amount of a loss. We serve as your appraiser, through to resolution.
When negotiation has genuinely run outIf your claim involves a denial on coverage grounds, bad faith, or a deadline that is about to pass, you need a lawyer, not a consultant. We will say so.
Coverage disputes, denials, deadlinesOn a very large or total loss, someone managing the entire claim on a percentage may genuinely serve you better than we would. We will tell you when.
Large losses, total lossesWhen the dispute is about causation rather than cost, what you need is a report from an expert in that specific field.
Disputes about what caused the damageSometimes a claim has been handled fairly. Sometimes the gap is too small to justify the cost of chasing it. We will say that, and it costs you nothing.
More often than you would expectWe do not earn a referral fee from any attorney, public adjuster, contractor, or engineer. When we send you somewhere else, we make nothing. That is exactly why you can trust it.
A public adjuster typically earns 10 to 15 percent of your settlement. On a $100,000 claim that is $10,000 to $15,000. We charge a flat fee whatever the outcome, so we have no reason to talk up what you might recover.
The honest answer is what you are paying for, even when it is not the one you hoped for. A firm that never tells anyone no is not being honest with anyone.
Not from contractors, not from public adjusters, not from attorneys. When we point you somewhere else, we earn nothing from it. Our only relationship is with you.
We know how a scope of work is written, how line items are priced, and which items are most often left out. That experience is now working on your side of the table.
Many homeowners can handle their own claim once someone explains how the process actually works. That is what ClaimCompass is for. There are two free guides to start with, and paid guides if you want to go further. Start there. If it turns out you need us, we will still be here.
Go to ClaimCompassNot what service you want. Just what is going on with your claim, and what is worrying you most. We will work out the rest.
Takes about five minutes. Nothing to pay to send it, and no obligation to go any further.
© 2026 ClaimCompass™ · Professional services by Graham Locke & Co.
Graham Locke & Co. is not a law firm and is not your insurance company. Nothing here is
legal advice. We are an independent consultant retained by you, and we do not represent any
insurance carrier in connection with your claim.